Terms and conditions of sale

These terms apply to all services provided by Breizh’IT, Sole trader business (entreprise individuelle) of Cédric Gilles, whose registered office is at 6 rue du grand clos, 35440 Feins, France (the “Provider”), for its counterparty (the “Client”).

Services are offered exclusively to professionals: companies, sole traders, liberal professions, associations and public bodies acting for the purposes of their professional activity. By placing an order, the Client declares that it acts as a professional. Provisions of the French Consumer Code reserved for consumers therefore do not apply.

Where the Client is a professional with five employees or fewer, the contract is concluded off-premises and its subject falls outside the Client’s main activity, the Client benefits from article L221-3 of the French Consumer Code.

The terms cover three areas: web development, video shooting and editing, graphic design. The quote, any amendments and these terms constitute the entire agreement between the parties.

The order is binding once the quote is accepted, either by signing a copy marked “Bon pour accord”, or online from the quote link (typed name and hand-drawn electronic signature). Online acceptance has the same value as a paper signature (articles 1366 and 1367 of the French Civil Code); its date, IP address and a digital fingerprint of the quote are kept as evidence.

Work starts once the deposit and all necessary materials (content, text, images, access, brand assets) have been received. Any delay in providing them postpones the announced deadlines accordingly.

Prices are in euros. VAT not applicable, article 293 B of the French tax code: the price shown is the price paid.

Unless stated otherwise in the quote: 30% deposit on order, balance on delivery. Larger projects may be paid in stages, according to the schedule in the quote. Payment by bank transfer.

Invoices are payable within the period stated on the invoice, no later than 30 days after their issue date. No discount is granted for early payment.

Any late payment automatically incurs, from the day after the due date and without prior reminder, penalties equal to three times the French statutory interest rate, plus a fixed recovery indemnity of €40 (articles L441-10 and D441-5 of the French Commercial Code). Additional compensation may be claimed on proof where costs exceed this amount.

In case of late payment, the Provider may suspend the ongoing service after an unanswered reminder.

Starting prices are given as examples on the Pricing page; only the quote is binding.

Included unless stated otherwise in the quote: layout adapted to mobiles, tablets and computers; compatibility with recent versions of Chrome, Firefox, Safari and Edge; basic SEO; security certificate (HTTPS); GDPR-compliant forms.

Out of scope unless expressly stated in the quote: in-depth SEO audit, marketing strategy, full copywriting, migration of unprepared data.

Hosting: provided by a host chosen by the Client, or by the Provider under a separate hosting and maintenance contract.

For editing only, the Client provides sorted, named and complete rushes, a brief (intent, duration, elements to include) and, where applicable, music for which it holds the rights.

Default delivery format: web-optimised MP4 H.264. Intermediate previews may be provided in low resolution with a watermark.

The number of revision rounds is stated in the quote. Any further change is subject to an amendment.

The number of proposals and revision rounds is stated in the quote (usually 2 to 3 per creation).

Delivered formats (JPG, PNG, PDF, SVG, source files) are defined in the quote.

Fonts and resources used are royalty-free or licensed; the Client acquires any additional licences required for extended use.

Any request not provided for in the quote is made in writing and gives rise, where applicable, to a priced amendment (price and deadlines), to be accepted before execution.

The Client has 7 days from delivery to report in writing any non-conformity with the quote. After that period, the service is deemed accepted; any new request falls under an amendment.

Final files are handed over after full payment.

Exploitation rights in the creations are transferred to the Client upon full payment, for the uses, duration and territory stated in the quote. Failing that, the transfer covers the use intended for the project, for the legal duration of the rights and worldwide.

Source code developed specifically for the Client is handed over; the Provider’s generic components and tools remain its property and are licensed for use in the project.

Third-party elements (fonts, image banks, music, software libraries) remain subject to their own licences.

Unless the Client objects in writing, the Provider may present the project in its portfolio and communications.

Final and source files are kept for 3 months after delivery. The Client keeps its own copies; longer archiving can be offered by quote.

If the Client cancels after accepting the quote, the deposit remains acquired by the Provider and work already carried out beyond the deposit is invoiced.

Either party may terminate the contract in the event of a serious breach by the other, not remedied 15 days after written formal notice.

Recurring contracts (maintenance, hosting, subscriptions) state their duration, amount and billing frequency. Unless stated otherwise, they renew tacitly for the same duration and can be terminated in writing with one month’s notice before the renewal date.

Without a maintenance contract, no intervention, update or backup is included after delivery: any request is billed at a fixed price or for time spent.

The Provider is bound by an obligation of means. Its liability is limited to direct damage and capped at the amount paid by the Client for the service concerned, except in case of gross negligence or wilful misconduct.

It is not liable for indirect damage (loss of revenue, clientele, data or image), nor for failures of third-party services (host, domain name, email, social networks, platforms) or improper use of the site.

No guarantee is given regarding search engine rankings, sales volume or number of enquiries.

The Client warrants that it holds the rights to the content it provides (text, images, videos, logos, music, fonts) and indemnifies the Provider against any third-party claim in that respect.

It keeps its credentials confidential and, after delivery, manages its site (content, updates, backups) in the absence of a maintenance contract.

Where its site collects personal data, the Client is the data controller. The Provider then acts as a processor within the meaning of article 28 of the GDPR; a data processing agreement can be signed on request.

Each party undertakes not to disclose the other’s confidential information, during the contract and for two years after it ends.

Neither party is liable for a failure caused by force majeure within the meaning of article 1218 of the French Civil Code. Deadlines are suspended for the duration of the impediment.

Any commitment, change or special request must be confirmed in writing; email counts as writing between the parties.

The applicable terms are those in force on the date the quote is accepted. The Provider may update them; new terms apply to subsequent orders.

The Provider can be reached Monday to Friday, 9am to 6pm (France time), excluding public holidays. Response times are only guaranteed under a maintenance contract.

These terms are governed by French law.

In the event of a dispute, the parties first seek an amicable solution. They may refer the matter, free of charge, to the French business mediator (Médiateur des entreprises, www.economie.gouv.fr/mediateur-des-entreprises).

Failing agreement, the dispute is brought before the competent courts within the jurisdiction of Rennes.